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Refunds and Exchanges

While we work hard to deliver the best goodness to our customers, there might be times when you are not satisfied with the products received or when thing goes wrong. 

Due to food safety concerns, we do not accept exchanges or refunds unless items are defective upon receipt or the wrong item was delivered.

Please kindly quote your order number and email us at i-orders@hentick.com.sg with the issues.
We will try our best to resolve the issues and get back to you within 2 working days. 

 

 

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