FAQs
Pricing
What forms of payment do you accept?
We accept Master, Visa and Amex
Shipping
How much does the delivery cost?
Free delivery for purchases above SGD80.
A flat delivery fee of SGD15 applies for purchases below SGD80.
Can I do self-collect?
Yes, we welcome you to collect your purchases from our showroom. Store pick up is free with any purchase.
Address:
25 Chin Bee Road
Singapore 619831
Opening hours:
Mon-Fri: 10am to 7pm
Sat: 10am to 5pm
Sun & PHs: Closed
What is the Operational Hours?
Operational Hours:
Weekdays: 10am - 7pm
Saturday: 10am - 5pm
(Closed on Sun & Public Holidays)
Return & Refund
Do you accept returns and/or refunds?
While we work hard to deliver the best goodness to our customers, there might be times when you are not satisfied with the products received or when thing goes wrong.
Due to food safety concerns, we do not accept exchanges or refunds unless items are defective upon receipt or the wrong item was delivered.
Please kindly quote your order number and email us at i-orders@hentick.com.sg with the issues.
We will try our best to resolve the issues and get back to you within 2 working days.