Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at i-orders@hentick.com.sg

Pricing

We accept Master, Visa, Amex, Apple Pay and Google Pay.  

Returns

While we work hard to deliver the best goodness to
our customers, there might be times when you are not satisfied with the products
received or when thing goes wrong.

 

Due to food safety concerns, we do not accept
exchanges or refunds unless items are defective upon receipt or the wrong item
was delivered.
 

Please kindly quote your order number and email us
at i-orders@hentick.com.sg with the issues.


We will try our best to resolve the issues and get back to you within 2 working
days.
  

Shipping

 Free delivery for purchases above SGD80.

A flat delivery fee of SGD15 applies for purchases below SGD80.
  

Yes, we welcome you to collect your purchases from our showroom. Store
pick up is free with any purchase.
 

Address:

25 Chin Bee Road


Singapore 619831
 

Opening hours:
Mon-Fri: 10am to 7pm
Sat: 10am to 5pm
Sun & PHs: Closed